JADOCAM Support Center
Everything you need before, during, and after your purchase — manuals, firmware, installation help, and direct contact with our team.
Getting started
- Installation Guide — step-by-step mounting and wiring, 15–30 minutes
- Download the JADOCAM App — iOS and Android, free
- User Manuals & Firmware — PDF downloads by model
- SD Card Guide — compatibility and recommendations
Common questions
Warranty & returns
- 2-Year Manufacturer Warranty — what's covered, how to claim
- 30-Day Return Policy
- Shipping Policy
CarPlay & vehicle compatibility
- CarPlay & Android Auto Compatibility — verify your car
- Hardwire kit installation (required for parking monitor)
Talk to a human
Our support team is based at our factory and replies within one business day.
- Email: support@jadocam.com
- Hours: Monday–Friday, 9 AM – 6 PM (UTC+8). Email is monitored 7 days a week.
- Contact form: /pages/contact